Konastone Healthcare will endeavour to support each service user to develop the knowledge, skills and confidence they need to more effectively manage and make informed decisions about their own healthcare. It is a policy of Konastone Healthcare Ltd that each individual service user have a personalised support plan. The plan sets out the objectives to be met and the actions to be taken to achieve the identified requirements. We take it serious that it is the role of company staff to assist the service user in determining what their objectives are and what support will fulfil these needs. It is not the role of company staff to tell a service user what is ‘best’ for them.

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We will ensure that you are always treated with dignity, compassion and respect. Our recruitment and vigorous vetting process enables us to demand that our staff are suitably qualified, polite, courteous and have genuine love for what they do. It is our goal that you are made to feel comfortable, in control and valued. We have in place measures to challenge anyone whose practice may compromise your dignity and afore mentioned values. 

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Konastone will thrive to involve family, carers and advocates with the planning and undertaking of your support services. This will only go ahead, naturally after having sought the consent of the service user first. Basically, Konastone Healthcare Ltd is governed and abide by its ethos,

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“No Decision About You Without You!”